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2FA Recovery Code Issue (Prey Team announcement)
Howdy Preyans
We are receiving several messages regarding the two-step authentication security code going rogue, preventing you from accessing your Prey account.
Here is what you need to do:
If you have the recovery c…
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6
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July 28, 2020
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Frequently Asked Support Questions
Why doesn't Prey locate my device?
The most important thing to keep in mind is that Prey will only run on devices that are turned on and conncted to the internet.
Prey can only track computers that are connected to Wi…
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5
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November 6, 2019
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How to ask for Help
We're always glad to assist you with anything you need regarding Prey. To make things easier for everyone, make sure to check our knowledge base and community first, but if the problem is still not solved, please include…
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3
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May 22, 2017
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About the Help category
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1
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May 5, 2017
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iOS Supervised Vs Unsupervised?
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1
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August 7, 2020
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Have sound Alarm Work Even When Muted
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1
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July 27, 2020
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Consumer Review about Canine Corral Kennels
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1
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July 11, 2020
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Pery can't configure itself and add my machine on winodws 10
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1
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July 11, 2020
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Wrong Location On Microsoft Surface
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1
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July 10, 2020
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Add PREY to mac Location services
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2
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July 9, 2020
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Question about Prey stolen system
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3
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July 1, 2020
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Can't log in on Macbook Pro, recovery codes not working
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1
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June 18, 2020
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How do I post a phone recovery story in the stories page?
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1
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June 16, 2020
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Cannot register new laptop, 200 error
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4
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June 16, 2020
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Stuck at "Logging in..."
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1
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June 14, 2020
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Prey client not sending reports / no functionality
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1
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June 14, 2020
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Please add Pop_OS! 20.04.0 64 bit LTS
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9
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July 9, 2020
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Prey was using 99% of CPU throughput, now it won't install
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1
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June 5, 2020
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Black screen after installing Saaspass on my MacBook Air (with Prey)
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1
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June 3, 2020
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Android Go - Nokia 1 Plus - Display over other apps disabled
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1
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June 1, 2020
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MAC Address of a device I had Prey on once?
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5
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May 23, 2020
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Win10 x64 Pro v1909 - It doesn´t open (version prey-windows-1.9.4-x64) and doesn´t install (version prey-windows-1.9.4-x86)
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2
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June 15, 2020
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Com.owl.prey constant respawning
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1
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May 11, 2020
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Prey Ant-Theft hidden user on my MacBook Pro
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2
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May 11, 2020
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Location incorrect using Wifi from some locales
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1
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May 9, 2020
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Received Password Reset E-mail but don't have security code
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4
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July 23, 2020
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IP address of device
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1
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May 6, 2020
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50 device Free version
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1
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May 6, 2020
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RESOLVED - Prey Panel down?
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4
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May 7, 2020
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Customer Service
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3
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April 30, 2020
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