Frequently Asked Support Questions
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About the Help category
Mint Linux install
Unable to access account - Requires 6 Digit Security code that we no longer have access to
Never set up security code - can't access admin panel
Keep your 2FA recovery code, because Prey will not help you if you don't!
Prey identified as threat
iPhone X not resonding to Alarm Action
Unable to Log In to Account - Requires Six Digit Code that we do not have
El botón de apagado no funciona
Lost Security Code, New Phone
Issues with installing Prey on Ubuntu 18.04
Phone can be turned off from Lock screen [Solved]
My 2FA recovery code doesn't work. Am I screwed?
Shield off stopped working, Android 9
Problems on macOS Mojave guest user account
Device enrolment failed to install
6-Digit Security Code
Mobile.phone not added to devices
Location is in wrong country (connected to Mac Airport)
Google Pixel Chromebook Linux Question
What does this event mean?
New Apple Push?
My devices list counts 2 devices when I only have 1
Sending a PM on this platform
SMS Location not working
How to install Linux client?
Lock screen not working in MIUI 10
Failed authorization/ Autorización fallida
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