Help


Topic Replies Activity
Need 2FA disabled, lost access to authenticator app from factory reset 2 September 6, 2019
Locked out of account 4 February 6, 2020
Can't get past t and c's 4 August 28, 2019
Issue WIth VPN and Prey - Offline Status 1 August 7, 2019
Cannot Open Prey Account 2 August 5, 2019
Help with pro account 4 July 31, 2019
Not Working on Redmi 6A 1 July 20, 2019
Cannot log in to https://panel.preyproject.com/login 4 July 19, 2019
Prey Recovery 2FA & Secret Code 1 July 14, 2019
Not taking pictures 2 July 12, 2019
Can you verify this is PREY rather than junk/malware I should delete? 3 July 16, 2019
Undesirable camera sounds 2 July 31, 2019
Confirming the off button requires a pin? 3 June 24, 2019
Install Issues-Won't match matching passwords 2 June 17, 2019
Problems with the 6-digit code 2 June 17, 2019
My MSI just got stolen yesterday while I was out 2 June 17, 2019
Unable to login to Account - Stuck on firing up the engines 3 June 10, 2019
Password recovery email not coming in 1 June 6, 2019
Cannot access my Prey account 4 June 3, 2019
Laptop not localized 1 May 25, 2019
Can't login, no password reset email 1 May 24, 2019
Sms commands in prey? 2 May 12, 2019
Sending lock screen command while device is offline never reaches device 1 May 6, 2019
Windows Location Services OFF? 1 May 5, 2019
Cannot log into Prey Site. It only gives me 'Firing Up Engines' 3 May 6, 2019
My Device Was Stolen And I need help 6 May 30, 2019
Do the SMS control commands capability still work? 2 June 7, 2019
File Retrieval Issue 3 April 25, 2020
I can not see reports 1 April 16, 2019
Apple won't accept Renewal Certificate 1 April 16, 2019