Help


Topic Replies Activity
Prey does not see devices accept renewed apple cert 1 September 18, 2019
Prey still can't find my laptop (even when I'm on it) 1 September 17, 2019
Prey Can't Display Map (sometimes) 1 September 16, 2019
Prey blocked my phone with a PIN number for no reason 2 September 15, 2019
Invalid PIN Credintial 1 September 12, 2019
Problem with Shield PIN 1 September 11, 2019
Can’t Set Devise to Missing on app
iOS
1 September 8, 2019
Need 2FA disabled, lost access to authenticator app from factory reset 2 September 6, 2019
Arch Linux Assistance 1 September 4, 2019
Locked out of account 2 September 6, 2019
Permissions / log error; a problem with this forum 1 September 2, 2019
[May apply to more than Linux]: the 'add device' option on the website gives only an installer 1 August 29, 2019
Can't track android MotoE3 2 August 28, 2019
Message: we could not track the device 2 August 28, 2019
Error code 422 on iphone
iOS
1 August 15, 2019
Can't get past t and c's 4 August 28, 2019
RESOLVED- Can't activate 'stealth mode' anymore 3 August 27, 2019
Issue WIth VPN and Prey - Offline Status 1 August 7, 2019
Cant connect/track Prey Android Device 4 September 10, 2019
Screenshots in MacOS Catalina 1 August 6, 2019
Prey won't report correctly for standard Windows account 2 August 9, 2019
I can't locate other phone
iOS
2 August 5, 2019
Cannot Open Prey Account 2 August 5, 2019
Help with pro account 4 July 31, 2019
RESOLVED - New install kills off (replaces) other machine in dashboard 7 July 31, 2019
Can Not Install Prey on Windows 10 Build 1809 5 July 30, 2019
RESOLVED - Unable to add Prey to new phone 4 July 31, 2019
Installed on Win 10 laptop. Prey cannot locate it. It is on WiFi 1 July 25, 2019
Not Working on Redmi 6A 1 July 20, 2019
Please Help! Prey Lists My Galaxy S8 Phone as Galaxy S7 1 July 19, 2019