Help


Topic Replies Activity
Black screen on iPhone SE
iOS
1 November 24, 2019
How do I cancel my subscription/membership? 1 November 21, 2019
Disabling webcams on laptops 1 November 19, 2019
Prey has Billed for the entire year when choosing Monthly Subscription. Cancelled Auto-Billing and ended up losing Pro Privileges?! 3 December 4, 2019
Prey says device is protected but I can't do anything to it remotely 1 November 12, 2019
Não consigo acessar meu telefone 1 November 11, 2019
"set device to missing" feature pops up the app when app trying to silently track device 1 November 11, 2019
Older version for iOS 7 and earlier not available
iOS
1 November 8, 2019
GMT Uncaught error in log & shutdown 1 November 4, 2019
New Phone can’t login due to Authenticator app lost
iOS
1 November 3, 2019
How do I "disable on demand" the webcam? 1 November 1, 2019
Cancellation of account 3 December 4, 2019
Bug in Android App, advanced features pin allows more than 4 digits 1 October 9, 2019
Android 10 Install doesn't scan barcode 3 December 4, 2019
Troubleshooting a fresh Prey install in macOS Catalina (Temporary) 2 October 8, 2019
Access for all memory devices attached to PC? 1 October 7, 2019
Is key logging possible? 1 October 7, 2019
Unable to Remove Device 1 September 29, 2019
Link to certificate fails-No push notification seen
iOS
1 September 28, 2019
Iphone 7: Send enrollment PUSH not displaying
iOS
1 September 24, 2019
Error de identificación de dispositivo 1 September 24, 2019
Lost recovery code -- how do I cancel my account? 1 September 23, 2019
Account Overdue Status not Changin 3 September 23, 2019
I cant delete my reports 3 September 23, 2019
Performance is WAY TOO SLOW on my Samsung On5 Phone 1 September 22, 2019
An error has occurred Unable to remove your device. Please try again 5 September 23, 2019
Locating devices
iOS
1 September 21, 2019
Cannot upload renewed Apple APNS Certificate
iOS
1 September 19, 2019
Prey does not see devices accept renewed apple cert 2 December 9, 2019
Prey still can't find my laptop (even when I'm on it) 1 September 17, 2019