"Actions will be executed once device reconnects to the Prey Servers!?"

HI,

Lost my phone in a cab last night. Device was fully charged and is turned on still as I have called several times. But despite all this Prey is unable to update its location. How can I get Prey to connect to my phone so I can use the alarm and message recovery system ?

Thank you in advance for any help or advice !

Hi @cajodonn,
I’m very sorry to read that! Prey will star to send you reports with the location and pictures as soon it’s properly connected to a network, also the actions will be executed as soon as the device is connected. Be patient! Let me know if you need further assistance. Have a nice day :slight_smile: