Actions will be executed once the device reconnects to the Prey servers

I keep having this error message when trying to test the system to send a sms or alarm to my IPhone which I have with me. The phone network and WIFI are working correctly and the location on the phone is enabled.

Any ideas as to what the problem could be?

I am having exact same problem. Three devices and all three with me, but it cannot contact two that are on have service and connected to wifi. Disconnected wifi, no success.

I just paid for pro am going to cancel and probably report to BBB. I am not seeing support for this issue. How is it going to work when i need it when it wont work with devices right in front of me.

Tsk tsk.