Prey reaches device but cannot locate it. Device is Samsung S9 and there have been no changes to the settings.
It keeps timing out even with having strong cell tower and wi-fi connection.
Hi @Edson_P, I'm very sorry for the delay. Could you please check your DM?
What am I checking for?
Also, at the risk of sounding clueless, DM stands for?
@Edson_P Direct Messages, Right upper corner