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Affected device (desktop, laptop, tablet, phone): Laptop
Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): Ubuntu
Part of Prey not working (Prey account, mobile app, a specific action or module, reports): Cannot delete account
Could you please describe the problem?
I had Prey installed on a dual-boot computer. I had prey installed on the Windows 10 partition, and the Ubuntu 16.04 partition, so it showed up as two separate computers in my prey devices page (makes sense). I wanted to remove this device from my prey account, and from the PreyProject Control Panel on the website I successfully removed the Windows 10 computer. However, when I went to remove the Ubuntu computer, I got this message:
"Error occurred. Unable to remove your device. Please try again."
I keep clicking "Yes, delete this device" but the same screen reappears.
And finally, please attach a screenshot if available (you can drag and drop images)