Let us help you. Please tell us about...
Affected device (desktop, laptop, tablet, phone): Laptop
Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): Elementary OS
Part of Prey not working (Prey account, mobile app, a specific action or module, reports): Control panel
Could you please describe the problem?
I forgot to remove my device from Prey when I switched my OS. When I try to delete it from the control panel, I get the error message below.
I also get a confirmation from Prey saying that the device has been removed, but it clearly has not been. Can any moderators remove it manually?
And finally, please attach a screenshot if available (you can drag and drop images)