Couldn't connect to the web control panel? Can't log in on my android device

[D_Brandtair_DB]

couldn't connect to the web control panel Ceck your settings and try again.

So i've got the right login data but can't log into the acctount on the android app. I had the app before and it worked back then but now after reinstalling it doesn't work anymore.

[D_Brandtair_DB]

Have now gone around the normal login and it's issue by login in with the qr code from the website and that worked. But i still don't get why it wouldn't login normaly.

So if somebody knows please share so that i don't really need the computer again to login.

[fabian]

Hi there,

That's a weird problem. Could you please share a screenshot of the problem if available? Thanks!

[Daniil.star]

I have the same problem, how did u log in?

[barry_everson]

I too have the same login problem with my Samsung galaxy note 4. I disable smart manager, open the prey app, input password to add my device, but get the "cant connect to control panel". I can login to the control panel via chrome and see I have " devices. I don't have a firewall. I have done the test and it appears to pass. I really can't think of what else I can do.

[Jenny]

Same problem here with the android app. Can log in with the qr code but trying to login normally, or submit my password to change some settings, gets the couldn't connect to web Control Panel error. Did anyone resolve this? Checked in case there is a later version of the app but I seem to be up to date.

[Blue_Best]

Is Prey down? I have the same issue in Android 6.0 and can't even see anything at http://control.preyproject.com/ in my laptop web browser.

[Blue_Best]

This page works

Open source anti-theft solution for laptops, phones tablets – Prey