Customer Service

Help
#1

Let us help you. Please tell us about…

Is there any way to contact an actual person in customer service? You would think they’d have an email or something???

  • Affected device (desktop, laptop, tablet, phone): ???
  • Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): ???
  • Part of Prey not working (Prey account, mobile app, a specific action or module, reports): ???

Could you please describe the problem?

And finally, please attach a screenshot if available (you can drag and drop images)

#2

Hi, could you please send us an email to help@preyproject.com?
I will be glad to help you ,
Have a nice day

#3

I sent you an email first thing this morning. Thank you.