Customer Service

Let us help you. Please tell us about…

Is there any way to contact an actual person in customer service? You would think they’d have an email or something???

  • Affected device (desktop, laptop, tablet, phone): ???
  • Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): ???
  • Part of Prey not working (Prey account, mobile app, a specific action or module, reports): ???

Could you please describe the problem?

And finally, please attach a screenshot if available (you can drag and drop images)

Hi, could you please send us an email to [email protected]?
I will be glad to help you ,
Have a nice day

I sent you an email first thing this morning. Thank you.