Device not seen for over a month after Mojave installed

Last month I updated my 15in MacBook pro Retna Mid 2015 from HighSierra to Mojave. It appeared all my normal applications and data were intact and the machine was behaving, but I just received an email notification from Prey that the device has not been seen for more than a month. I tried to get location updated in my Prey dashboard but the device could not be reached. In searching the forums for Mojave problems, I tried the command: id -g prey
and got “id: prey: no such user”. Any ideas? Thanks

Hi @whbjr24,

Since MacOS Sierra for every update prey stop working… that issue is already fixed, you have 2 options:

  • Run this command: sudo /usr/local/lib/prey/current/bin/prey config hooks set_watcher
  • Or just reinstall Prey
    After that you don’t have to worry anymore because the prey client deals with it automatically.

Kind Regards,
Javo

Ran the sudo command and it worked! Thank you so much!!!