Help please,urgent

Help
#1

Let us help you. Please tell us about…

  • Affected device (desktop, laptop, tablet, phone): ???
  • Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): ???
  • Part of Prey not working (Prey account, mobile app, a specific action or module, reports): ???

Could you please describe the problem?

My laptop is missing for 11 days. 2 days ago i got this activity log…what does that mean??please help…

[missing “en.events.device_still_away” translation]

And finally, please attach a screenshot if available (you can drag and drop images)

#2

Hi @asif_abdullah ! Unfortunately, that means that your device has not been connected in more than 10 days :frowning:

#3

New window set up will remove prey software??