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Affected device (desktop, laptop, tablet, phone): Laptop
Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): Windows 10
Part of Prey not working (Prey account, mobile app, a specific action or module, reports): Lock Device action
Could you please describe the problem?
When I try and lock a device when it is powered on but not connected to wifi the action remains as pending despite reconnecting and rebooting the device.
Laptop is running Prey 1.8.2
Am I doing something wrong? I would have expected the device to lock once it re-connected?
If I cancel the action and perform the lock action when the device is powered off (or online) it works as I would expect.
And finally, please attach a screenshot if available (you can drag and drop images)