Lock screen not working in MIUI 10

Let us help you. Please tell us about…

  • Affected device: Phone Xiaomi Mi Mix 2
  • Operating system : MIUI 10 - Android 8
  • Part of Prey not working: Lock Screen

Could you please describe the problem?

When i press the button to turn off the device, the lock screen apears but right after that the normal system screen ignores prey and the turn off normal system screen becomes active. If i decide to cancel these options, prey´s lock screen becomes active.

Sometimes the lock screen works normaly, but if i press again the turn off button the system ignores prey screen and enable to turn off the device.

The image i sent shows the system´s screen over the prey´s lock screen.

Hi! I’m very sorry for the inconvenience… Please check your DM :slight_smile:

I have trouble same with you.
Now button power can show and work while lock screen.
And then, if i on device, lock screen can’t work… Im so sad.