My MacBook, previously linked to my Prey account, has apparently not contacted the servers for a month. I tried the Terminal command to update to the 1.9.19 version, in case it was being affected by this known issue – this is what happened:
kittyparker@Kittys-MacBook-Pro ~ % sudo -u prey /usr/local/lib/prey/versions/1.9.18/bin/prey config activate
sudo: unknown user: prey
sudo: error initializing audit plugin sudoers_audit
kittyparker@Kittys-MacBook-Pro ~ %
In truth, I’m not clear what it means, but am hoping someone else might!
I also tried to download the new version manually, but got this message: “The Installer encountered an error that caused the installation to fail.”
Could someone advise me what to try next, please? I’ve tried searching the help topics and troubleshooting guides, but the actions above seem to be the main ones recommended.