Need 2FA disabled, lost access to authenticator app from factory reset

Help
#1

Hello,

I need to have my 2FA disabled on my Prey account. I could but I, unfortunately, don’t have my recovery codes. Could someone from Prey help me out with this?

Thank you.

#2

Hi!
I will be happy to help you! Could you please send me an email to help@preyproject.com?
Have a nice day.