I recently got a new Android phone. I removed my old phone from my device list and followed the instructions to add the new phone. It appears the app loaded and it shows on my phone that I am Protected. However, when I pull up the devices list on my Macbook (the other device where I have Prey installed) it only shows my Macbook. It won't show the new phone. When I open the panel on the phone it only shows the Macbook - not the new phone. Yet, it says I am protected.
I've tried uninstalling, rebooting, reinstalling, etc. Every time I can set up the phone and it appears I'm protected, but it will not show up on my Device list. Any ideas