Password not synced

Help! My account password is not syncing with the Prey application on my device! I thought I was typing the wrong password, hence, I did a password reset. I’ve already set a new password via the password reset link sent to my email. However, when I try to login to the app, it still won’t accept the new password! It says “Wrong password. Try again”.

Device: ASUS Zenfone Max Pro (M1)
OS: Android 8.1.0
Prey Ver. 1.9.8
2FA: Google Authenticator v5.0

Hi @grayram, I have already sent you a Direct message :slight_smile: I need more information, but I will be glad to help you!