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Affected device (desktop, laptop, tablet, phone): ???? Samsung s9+ phone
Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): ???? Android 8.0
Part of Prey not working (Prey account, mobile app, a specific action or module, reports): ???? None of it works. Prey will not recognize the phone
Could you please describe the problem?
I have installed, reinstalled Prey on my s9+ and it will not recognize my phone. I have also tried the QR CODE to no avail
And finally, please attach a screenshot if available (you can drag and drop images)