Let us help you. Please tell us about…
- Affected device (desktop, laptop, tablet, phone): ??? Apple Macbook Air
- Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): ??? MacOS Ventura
- Part of Prey not working (Prey account, mobile app, a specific action or module, reports): ??? Reports
Could you please describe the problem?
I recently changed my macbook to a Macbook Air M2. I have installed PreyProject, and once set to ‘missing’ I am receiving missing reports; however, in the reports I’m not receiving webcam pictures (I am receiving screenshots), despite prey project been granted access, and the webcam activation light lighting when a report is being created. Would somebody please be able to offer assistance to help solve this? Thank you.