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Affected device (desktop, laptop, tablet, phone): ????
Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): ????
Part of Prey not working (Prey account, mobile app, a specific action or module, reports): ????
Prey account is not working properly. I can not remove my device.
Could you please describe the problem?
when I try to remove device from my account it says "**An error has occurred
Unable to remove your device. Please try again.**". But gives notification on my email that the device has been removed successfully But actually it still shows in my account. What to do? How can I remove device from my account?
I have also tried to close my account and re open it. But it still shows the same device.
And finally, please attach a screenshot if available (you can drag and drop images)
Here is a screenshot of my problem: