I have tried the following link and its not working for me. It tells me invalid account or password when I use my backup key. I have tried resetting the password several times and I know I have a valid account because I get all the email to this account. The password I try may not be the correct password but the key is valid. I don't know what else to try. I am thinking that one of preys servers must be down or now working. Any suggestions here would be appreciated. I am going to give it some time before I try this again if the is a server down it should be back up.