Let us help you. Please tell us about…
- Affected device (desktop, laptop, tablet, phone): Huawei Mate 9
- Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): Android 8.0.0 (with EMUI 8.0.0)
- Part of Prey not working (Prey account, mobile app, a specific action or module, reports): Shield OFF-Button
Could you please describe the problem?
When I try to turn off my phone, the PIN Lock screen appears for half a secound and after that, it get’s overlaped by the turn off dialog from the EMUI System…
I read, that this is a bug in the Android-System at Android 9.0.0… but it is the same Problem than with android 8.0.0 ?
Greetings from Germany,
~Michelle