Stuck at "Logging in..."

Let us help you. Please tell us about…

  • Affected device (desktop, laptop, tablet, phone): Laptop
  • Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): Windows 10
  • Part of Prey not working (Prey account, mobile app, a specific action or module, reports): web console

Could you please describe the problem?

Installing Prey onto a new laptop, and I get to the point of registering it. I try to login to the website, and it stops at “Logging in…” and never continues. I’ve tried multiple browsers on the laptop, no good.

And finally, please attach a screenshot if available (you can drag and drop images)