Hello Prey Support,I have forgotten my password; when following the process, the Prey Website would not allow me to change my password regardless of the password length; it will just not accept it, can you please assist?, thank you.
Hi @jmaruca28a I have already sent you a DM!
Hi Daniela,Did you receive my earlier email?, thank you.
I am also having the same problem. I can open the password reset link in the email, but the webpage does not seem to be accepting the new password; no error message appears.
I'm also having this issue. Why make things so difficult?
When will this issue be fixed?
Hi Everyone! Sorry for the inconvenience. We have already fixed this issue. Could you please try again? Sorry for the delay, we were working on that. Please let me know if the problem persist, Have a nice day
Great Daniela; that finally worked nicely for me, thank you!