Hi. Today I received your email saying I need to download and install some sort of Apple certificate. I have an iPhone 6s, an iPad 2, and a Windows laptop with OS 8.1 on it.
When I followed your instructions to log into my account, go to settings, and then click on " Apple Push Notification Service", I then click on the icon that it says to click on to download the certificate. Then I'm immediately taken back to the page that shows all my devices. Either I'm really missing something obvious or this certificate download is not working. I see no evidence of a certificate download or installation.
Would you please advise me?
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Affected device (desktop, laptop, tablet, phone): ????
Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): ????
Part of Prey not working (Prey account, mobile app, a specific action or module, reports): ????
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