Could anyone assist me with this issue?
I started working at his new job. I allready had to recover acces to a certain e-mailadress. My predecessor must have used this adress to manage a prey account. The whole inbox was full of e-mail allerts of devices not beiing foundin Prey.
Now I tried to login with this e-mailaccount but is says the e-mailadress/password combination is not correct. So I filled in the 'forgot password' form but I am not receiving the procedure. It also shows a message that the e-mailadress might not exist on Prey.
How can I solve this. How can I gain acces. it is verry good possible that the devices about which I receive the e-mail does no longer exist.