Updating Location

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It takes over an hour to update the location. I’m tracking my child’s movement and I happen to know he left a location two hours ago, but it still says that’s where he is. Why is it so slow to update location both on my android and my desktop.


  • Affected device (desktop, laptop, tablet, phone): ???
  • Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): ???
  • Part of Prey not working (Prey account, mobile app, a specific action or module, reports): ???

Could you please describe the problem?

And finally, please attach a screenshot if available (you can drag and drop images)

Happens on windows with my desktop computer and with my android. I finally just unstalled because it doesn’t do me any good anymore. Kind of sad, too, because I really likes it. There is no screen shot to show you; I click to see where my child is, and it takes a good three minutes to tell me he’s at a place that I know he left hours ago.