Affected device (desktop, laptop, tablet, phone): phone
Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): Android
Part of Prey not working (Prey account, mobile app, a specific action or module, reports): shut down
Android Nexus 5 - 6.0.1 (android version)
I have recently started seeing a "Protected" notification on my phone and I cannot get rid of it. Around the same time, my phone power off button stopped working. I believe this is related to the feature that was on the previous Prey version that allowed you to prevent the phone from being shut down unless the home screen was unlocked. Now I can only shut down my phone by force by holding down the power button for 10 seconds. However, it just restarts. How do I regain control of my shut down button? Thanks!