Hi I hope someone can help, as I don’t have much hair left with this ‘problem’
I originally had an account in which I had my Mobile and Laptop covered, however for some reason I could not activate the ‘Location’ feature on my Mobile while the Prey program in my Laptop would not run…period!
So I removed my Prey Account and set it up again on my Mobile and that is now OK…
However in trying to Delete everything to do with Prey on my Laptop I found that the Uninstall program failed to run, so I tried following the ‘How to uninstall Prey’ using the Manual Method as defined in the Help section.
First ‘problem’ was that I cannot Disable the Cron Service as after rebooting the darn thing is still ‘Running’
I did however use regedit.exe and deleted all the entries in the Registry as defined by the Help section,
When then rebooting again and going back into the c:/Windows/Prey folder I cannot delete all the Folders still there and definitely cannot delete the Prey Folder as a complete entity as I am told that the Application file cannot be removed as it is in use and also the other file in the folder C:/Windows/Prey/current/bin cannot be deleted even with Administrators rights, as it is in use ‘somewhere else’
I did try changing both the files names to ‘junk’ in the hope that it would stop them running when I rebooted the Laptop but it had no effect.
When I try to Install a fresh download of the program I get an error message telling me the program is already there but I then get another error message advising me that the Install could not go ahead as the previous install cannot be removed!!!
Can anyone assist please?