I am no longer able to login due to problems with my password and 2Fa… Afraid of having my device locked I deleted Prey from my device. I still don’t feel comfortable not being able to log in or leaving it as it is.
I do not remember my password or my 2FA code. I understand there is no option to contact Prey, so I hope someone from Prey can help me out from here.
Sorry if this is not the proper way of doing this, but I honestly don’t know what else to do.
Hi Spoelsj!
Can you write to us at help@preyproject.com with your account e-mail and details on your case, so we can further help you?
Thanks!
Hi. I need help logging into my account. Carefully checked my details and tried to login with my normal login credentials but I am getting an ‘invalid login details message’ on my iPhone, mobile browser chrome AND desktop chrome browser. I have changed my password several times and it still wont let me login.
I emailed this to help@preyproject.com and it was blocked and flagged for spam.
Mr B.