Can't track android MotoE3

I’m new to prey and I’m testing it out. I have seemingly given all proper permissions to the prey app on the android device. After doing some testing what I can say is that whenever the device have it’s power button used i.e checking the time etc the location is updated and reported to the server. But when checking through the webbrowser on the map it seems to struggle to update the location of the device. When clicking update it says that it is connected but never reports proper location just last updated location which is the one that was reported when the device had its powerbutton used. Have I missed an android setting? Or is this a bug? Thanks!

Hi Chris, could you please send me a screenshot of the issue? :slight_smile: please send me an email to! Have a nice day.