I can't locate other phone


I added a samsung phone to my iphone account . With sangung phone I can locate my iphone but with my iphone I see samsung phone reached but I can’t locate it on map…it say “waiting for location…”

What is the problem ?



Hi @daniariete2000,
Could you please try reinstalling the app on the Samsung device? Please make sure that you accepted all the permissions that Prey needs to work properly.
Please let me know if the problem persists.
Have a nice day.