I lost my recovery code

Let us help you. Please tell us about…

  • Affected device (desktop, laptop, tablet, phone): desktop
  • Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): Windows
  • Part of Prey not working (Prey account, mobile app, a specific action or module, reports): -

Could you please describe the problem?

i active Prey 2fa with authy but then when i cleaning my phone all recovery code is lost.

And finally, please attach a screenshot if available (you can drag and drop images)