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Affected device (desktop, laptop, tablet, phone): phone (Xiaomi Mi 8 128GB Global)
Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): LineageOS 16.0 (dipper) 2019-4-15
Part of Prey not working (Prey account, mobile app, a specific action or module, reports): specific action
Could you please describe the problem?
When I try Prey on my phone I can't seem to locate it via the panel on the website. When I press the "UPDATE LOCATION" button, I'm presented with the "Unable to reach device" message.
I don't know what's wrong. I installed it properly. Gave it the permissions it asked for. I also followed this and this guide. In the app it says "PROTECTED" in green.
And finally, please attach a screenshot if available (you can drag and drop images)
EDIT: Now also added as an issue on GitHub. Issue #145 of Android app repo. Would've post a link, but can't add more than 2.