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I am trying to access my account. Have password, but not security code and this is a new phone.
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Affected device (desktop, laptop, tablet, phone): ???
No device, just need to access my account to manage devices, etc. -
Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): ???
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Part of Prey not working (Prey account, mobile app, a specific action or module, reports): ???
Prey account
Could you please describe the problem?
Security code is lost and I have a new phone. Cannot log in to my account without the security code but cannot login to generate a new one.
Please email me as I cannot find any way to contact support.