My $5 payment stopped

Let us help you. Please tell us about…

  • Affected device (desktop, laptop, tablet, phone): ???
  • Operating system (Windows, MacOS, Android, iOS, Ubuntu, Fedora): ???
  • Part of Prey not working (Prey account, mobile app, a specific action or module, reports): ???

Could you please describe the problem?

I have a payment issue. $5 was deducted monthly from my credit card for this service. The $5 deduction stopped in July. I was not notified about this. Why did the payment stop?

And finally, please attach a screenshot if available (you can drag and drop images)