I received an email saying that that Prey has noticed that it had trouble updating Prey automatically. Therefore, I must visit the website to reinstall the newer version of Prey. However, I ran into many issues.
While running the install, it said there was an older version of Prey so it asked to uninstall the older version first.
After it said it uninstalled the old version of Prey, it began to re-install the newer version. However, near the end it said there was an error and could not install. I tried to restart my computer.
After re-starting, I show no record of Prey in my program list. However, when I try to re-install, it asked to un-install the old version of Prey again (even though I no longer have Prey installed).
Now, during re-install, it says that it cannot install because there is a “Prey” folder in Windows. It asks me to delete it first before it can install. I believe this folder was created the first time I tried to re-install because one of the inner folders is labeled “1.8.2”. I have located this folder, however, I don’t want to ruin anything so I want to ask:
Can I delete this folder myself, as in clicking on it and pressing the “delete” button on my keyboard or right-clicking on it and deleting it? Or will it mess up my laptop?