UPDATE 11/02
As of today, Prey’s latest version includes an automatic fix that detects if the High Sierra/Sierra update compromised the Prey installation and solves it.
However, since Prey requires administrator permissions on installation to execute this fix, users that already have Prey installed on their Mac computers, have to execute the following command on their computer’s terminal:
sudo /usr/local/lib/prey/current/bin/prey config hooks set_watcher
This will ensure Prey is given the proper permissions to execute the fix on your system and avoid any kind of issues when facing a Sierra/High Sierra OS update.
Hi everyone! We have recently received several red flags from users that had updated to macOS High Sierra, notifying that Prey stopped working after the new OS was installed.
This is caused by the following:
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When Prey’s installed in Mac, it creates a secret user it utilizes to operate without needing root.
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After a Mac is updated to High Sierra, this user is eliminated, and thus, Prey stops working.
We’re aware of it and we are working on a release that’ll automatically detect and fix the error. However, it is possible to fix your macOS High Sierra Prey installation now, following one of the following methods.
Two quick fix options you can implement now:
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Download and execute this patch to automatically solve without reinstalling.
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Or Download and reinstall Prey to also fix the issue.