Windows app refuses to install

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  • Affected device
    Dell Inspiron 5400 AIO

  • Windows Version
    Windows 11 22H2

  • Part of Prey not working (Prey account, mobile app, a specific action or module, reports):
    Desktop Edition will not install with the following error every time (even with clean install of Windows):

Something went wrong when installing Prey. Please make sure no other installations are ongoing. For more information see preyinstall.log file.

Could you please describe the problem?

Every time I try to install Prey on my Windows machine, it ends up displaying the above error every single time, even with a clean install of Windows 11.

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