Download prey’s certificate

Using a Chromebook with the most current edition of Chrome OS. When I follow the instructions for step one “Download Prey’s Certificate” and click on the image to download the certificate, I am taken to my Prey homepage/dashboard that shows my devices. I have tried several times with my VPN disabled and the same thing happens each time. Any suggestions?

It says you’re having an issue with a Chromebook—but it’s posted in the “iOS” forum.

If you’re having difficulty with iOS 14, see here: