Not receiving customer support
|
|
4
|
1759
|
April 3, 2019
|
Account not seeing macbook, Tried basic fixes
|
|
3
|
1082
|
July 21, 2019
|
Overlap app screens accessibility
|
|
4
|
1739
|
October 2, 2020
|
RESOLVED - Samsung "Smart Manager" thinks Prey is Malware
|
|
3
|
1899
|
July 31, 2019
|
File Retrieval Issue
|
|
2
|
1230
|
April 25, 2020
|
Device enrolment failed to install
|
|
5
|
1540
|
January 10, 2019
|
SMS Location not working
|
|
4
|
1641
|
March 11, 2019
|
Unable to Login in Prey Account
|
|
6
|
1370
|
November 30, 2018
|
2FA Recovery Code Issue (Prey Team announcement)
|
|
5
|
1459
|
July 28, 2020
|
Device not reached Huawei P20 Pro
|
|
3
|
1761
|
April 15, 2019
|
Can Not Install Prey on Windows 10 Build 1809
|
|
4
|
1585
|
July 30, 2019
|
RESOLVED - Notebooks don't connect to Prey server
|
|
4
|
1588
|
July 31, 2019
|
Cannot Add New Device
|
|
7
|
784
|
June 17, 2022
|
RESOLVED - New install kills off (replaces) other machine in dashboard
|
|
6
|
1327
|
July 31, 2019
|
Can't open reports area
|
|
6
|
737
|
April 4, 2019
|
Samsung J7 wont connect
|
|
6
|
1301
|
July 31, 2019
|
Bypassing laptop lock on Win10 [bug]
|
|
4
|
1523
|
March 18, 2020
|
Virtual private Network
|
|
4
|
1532
|
August 7, 2019
|
Prey location is wrong in linux
|
|
3
|
1672
|
July 24, 2018
|
RESOLVED - Cannot add iPhone to my account. QR code not activating
|
|
5
|
1345
|
February 12, 2019
|
RESOLVED - Installing prey on macOS Mojave issue. id -g prey Result 80
|
|
2
|
1859
|
December 28, 2018
|
My devices list counts 2 devices when I only have 1
|
|
5
|
1325
|
January 26, 2019
|
New device not recognized
|
|
4
|
1418
|
December 6, 2018
|
For Android: Why Power Button on/off can show and work when Lock is actived
|
|
3
|
1588
|
December 24, 2018
|
Lost my iPhone X cant log in due to 2FA google authenticator on lost phone
|
|
4
|
1393
|
March 6, 2019
|
Windows 10 install fails
|
|
3
|
1545
|
July 26, 2019
|
Android WRITE_SECURE_SETTINGS gps
|
|
3
|
1538
|
September 13, 2019
|
Prey Android App Unable to Login
|
|
2
|
1824
|
July 28, 2019
|
Pro User - Cannot load console interface
|
|
2
|
1802
|
April 2, 2019
|
1.8.2 Upgrade Failure
|
|
5
|
1253
|
December 22, 2018
|
El botón de apagado no funciona
|
|
2
|
1773
|
November 10, 2018
|
Upgraded but still loading old version on two Windows computers
|
|
4
|
1358
|
December 3, 2018
|
Android 4.0.4 Problem
|
|
4
|
1348
|
July 31, 2019
|
My Device Was Stolen And I need help
|
|
5
|
1225
|
May 30, 2019
|
Wrong location for my Windows 10 laptop
|
|
3
|
1498
|
December 2, 2022
|
New to Prey, would like to see some new features added
|
|
1
|
1200
|
October 29, 2020
|
Prey hijacked all permissions OSX 10.13.latest
|
|
4
|
1319
|
August 7, 2018
|
We’ve launched Prey for Android 2.2.9
|
|
1
|
2054
|
November 13, 2020
|
Lock and delete files
|
|
5
|
1199
|
February 28, 2021
|
Cant connect/track Prey Android Device
|
|
4
|
1295
|
January 10, 2020
|
Cancellation of account
|
|
2
|
947
|
December 4, 2019
|
RESOLVED - Logo broken on community site
|
|
2
|
1659
|
July 31, 2019
|
Windows Laptop can’t connect with Prey Servers
|
|
5
|
1227
|
August 13, 2023
|
Mobile.phone not added to devices
|
|
4
|
1246
|
October 19, 2018
|
Prey process crashes on Samsung Galaxy Tab 3 on reboot
|
|
3
|
1390
|
February 26, 2019
|
Not able to install on Catalina, write permissions needed
|
|
2
|
1629
|
December 4, 2019
|
Cannot log in to https://panel.preyproject.com/login
|
|
3
|
1410
|
July 19, 2019
|
Couldn't add Device
|
|
1
|
1999
|
December 9, 2019
|
'Critical' error in log ( Prey 1.8.3; Linux)
|
|
5
|
1127
|
April 16, 2019
|
I think I found a flaw
|
|
3
|
1380
|
October 8, 2018
|